IT Support & Cybersecurity Services for Melbourne Businesses

our services, your way

At Red Cerberus, we design services that support your business, not slow it down. Our approach is clear, flexible, and scalable, so your technology works reliably in the background while you focus on running your business.

We start by understanding how you work, reviewing your systems, and identifying what creates friction or risk. From there, we build an IT support model around your needs, not rigid service structures.

Services begin with a strong Foundation, expand with additional capabilities as required, and are brought together under a Managed Service Agreement that provides clarity, accountability, and predictable support.

The result is secure, reliable IT without unnecessary complexity or distraction.

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FOUNDATIONS

The IT backbone that keeps your business running

  • Responsive helpdesk support for day-to-day IT issues

  • User onboarding and offboarding to keep access secure and controlled

  • Proactive device monitoring, management, and maintenance

All the essential managed IT services your business relies on to operate smoothly, reduce downtime, and let your team focus on their work.

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MODULES

Enhance and extend your IT support as your business grows

  • Add dedicated modules for users, devices, cybersecurity, backup, compliance, and strategy

  • Apply protection and management where it is needed most, at the user or device level

  • Scale capability without unnecessary services or complexity

Modules allow you to extend your managed IT services beyond the essentials, keeping your technology secure, resilient, and aligned to how your business actually operates.

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Managed Service Agreements (MSA)

One agreement. One point of accountability.

  • A single, transparent managed IT services agreement

  • Flexible support options to suit how your business operates

  • 24/7 support, 8×5 business hours, or pay-as-you-go on-demand support


Our Managed Service Agreements bring everything together into a clear support model with predictable outcomes, so your IT is covered without confusion, surprises, or wasted spend.

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Additional Services

One-off IT projects and specialist support when you need it

  • Support for one-off IT projects without an ongoing commitment

  • Office relocations, system upgrades, and infrastructure clean-ups

  • Extra hands to assist or augment your internal IT team

Additional Services provide flexible, on-demand IT support for specific projects, helping you get the work done efficiently without disrupting day-to-day business operations.

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Let’s Build Your IT SOLUTION

Simplify your IT and keep your business running smoothly.

If your technology feels complex, reactive, or hard to manage, we can help. We’ll review your current IT environment and design a solution that supports how your business operates today, while scaling with you into the future.

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